Agentic AI Agents for Enterprise CX and EX Automation | Icebreaker

Agentic AI Agents for Enterprise CX and EX Automation | Icebreaker

Members

Praful Kulkarni

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As a global Talent Acquisition Lead with over a 12+ years of experience building and scaling high-performing recruitment engines across India, the US, UK, Southeast Asia, and the Middle East. My core strength lies in leading complex hiring mandates—especially in engineering, product, GTM, and executive functions—while aligning talent strategy with fast-scaling business goals. Currently at Yellow.ai, a global leader in conversational AI, I drive TA strategy across eight global markets and lead a distributed team focused on leadership hiring, process excellence, and employer branding. My background includes impactful stints at Razorpay, Google, Microsoft, and Novartis, where I’ve hired hundreds of mission-critical roles, including VPs, Directors, and niche technical experts. 🔑 What I Bring to the Table: Global Talent Strategy & Workforce Planning Leadership & Niche Hiring (Engineering, Product, GTM) Talent Branding & Market Mapping DEI, Referrals, and Hiring Automation TA Analytics, Reporting & Stakeholder Communication Building Scalable, Agile TA Teams I'm passionate about transforming TA into a business advantage—by elevating candidate experience, embedding data into decision-making, and nurturing diverse, inclusive teams. Outside of work, I enjoy mentoring early-career recruiters and exploring AI-driven hiring technologies that shape the future of talent. 👋 Let’s connect if you’re scaling teams globally, looking for TA leadership, or just passionate about recruitment strategy.

Muralidharan Chandrasekaran

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I work at the intersection of climate technology, artificial intelligence, and early-stage venture building — with a focus on scaling solutions that enable a more sustainable and intelligent future. My background spans clean energy infrastructure, AI-led platforms, and impact-oriented innovation, with leadership roles across growth, funding, partnerships, and portfolio strategy. I’ve worked closely with startups and founders in both the climate and AI domains — supporting product-market fit, strategic scale-up, and ecosystem development across commercial, academic, governmental, and philanthropic networks. I remain particularly interested in ventures that combine data, automation, and climate outcomes across key industries — including Energy, Transportation, and the Built Environment — as well as in horizontal enablers of industrial and value chain decarbonization.

Neville Colaço

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Accomplished technology leader and problem solver with over 20 years of go-to-market experience spanning enterprise sales, strategic partnerships, and AI-driven solutions. My expertise encompasses Agentic AI, Generative AI, Conversational AI, Web3, and AI governance. I have had the privilege of collaborating with hundreds of startups, founders, developers, enterprises, board members, venture capitalists, and academics. As a recognized thought leader in transformational technologies, I am passionate about aligning innovative ideas with meaningful business outcomes, with a strong focus on compliance and responsible innovation. ATT, Accenture, Alphabet, AWS, E&Y, Equinix, IBM, Infosys, Meta, Microsoft Azure, Tata, SalesForce, Verizon, Vodafone, X.ai Expertise: Agentic AI l GTM l RPA l ML l Generative AI l CX/EX l MCP I LLM architectures l blockchain l ecommerce I Insights & analytics I SaaS l sales management I product development I GTM strategy l startup growth | opportunity assessment l product launch | syndication | deal conception | customer acquisition | partner development | contract negotiation |enterprise expansion I optimization | mentoring I omni channel marketing l performance metrics I project management I public speaking |roadmap initiatives l SaaS l strategic partnerships | SDK/ API Integration I revenue generation l video I Web3 l tech junkie visionary l

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Loves to learn. Strives to grow. Values the Team. Focuses on the Customer. United States Air Force Veteran

Raghu Ravinutala

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AI Customer Service

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Product Manager @ eBay

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At Epiance Software, my focus is on pioneering go-to-market strategies and streamlining territory planning, drawing from a robust foundation in sales operations honed at yellow.ai. With more than 12 years of experience in technical and functional roles, I have a strong background in sales operations and business development across different regions and industries. I enjoy collaborating with sales leadership and other stakeholders to identify and enhance our processes, remove bottlenecks, and support revenue growth. I also focus on people development and building self-driven teams that can deliver quality results and achieve their goals. My mission is to enable sales teams to be successful and efficient by leveraging my skills in communication, coaching, and forecasting.

Sankalp Pandey (SKY)

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Chief Growth Officer @Levitate Labs || A growth stage VC fund

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As a Sales Account Executive at Adobe, I help clients across EMEA achieve their digital transformation goals with Adobe Experience Cloud, a comprehensive suite of cloud-based solutions for marketing, analytics, advertising, and commerce. With over 10 years of experience in sales, I have a proven track record of generating leads, closing deals, and expanding business from existing accounts. I leverage my strong hunting techniques, strategic relationships, and solution-oriented approach to identify and propose solutions that match the customer's business needs and challenges. I also collaborate with sales enablement, customer success, and product teams to ensure customer satisfaction and retention. My mission is to deliver value, innovation, and growth to both my clients and my company.

🚀Anurag Shukla 📷 📈🚀🎯🌟

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Hey there, I'm Anurag - a GTM professional with a knack for humour and a passion for filling up the sales funnel. When I'm not busy with work, I'm often off exploring new places on solo trips. I find that the skills and mindset that make for a successful solo traveller, such as adaptability and strategic thinking, also come in handy in sales. If you're looking to connect with a GTM professional who works hard and knows how to have fun, let's connect and see what kind of magic we can create!