"And this I believe: that the free, exploring mind of the individual human is the most valuable thing in the world." - John Steinbeck And I am forever grateful for the opportunities I have had to explore throughout my life, personally and professionally. I've been an English professor, a special ed math teacher, a healthcare DME trainer, Sprinklr's first trainer, and now a Senior Director of Content/Curriculum with Sprinklr's Enablement & Productivity team. For the past 8 years, I've had the privilege of working with Sprinklr, the world's first Unified Front Office platform for Modern Channels, purpose-built to help large brands create, manage, and optimize valuable social experiences that customers will love on 20+ social channels and brand websites. Personally, I'm a geek over communication...clear, creative, and honest communication between two or more people through whatever medium is available. Above all, I value sincerity, patience, and thoughtful care. And if I'm being completely sincere, I also love jokes. Really, really dumb jokes. Sometimes, even just plain old nonsense.