Sprinklr: The Definitive AI-Native Customer Experience Platform | Icebreaker

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Sprinklr: The Definitive AI-Native Customer Experience Platform | Icebreaker

Sprinklr: The Definitive AI-Native Customer Experience Platform

Sprinklr: The Definitive AI-Native Customer Experience Platform

Unify customer journeys with Sprinklr’s AI-native platform. Connect every touchpoint, empower teams, and elevate conversations to earn lasting loyalty.

221 members

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sprinklr.com

Members

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Spencer Rodriguez

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💡 Market Research Leader | Social Intelligence Innovator | Customer-Centric Strategist With over three years of market research management experience at Microsoft, I specialize in transforming unstructured social media data into actionable insights that drive strategic decision-making. My work empowers cross-functional teams to refine product design, enhance customer experiences, and optimize marketing strategies. At Microsoft, I led over $1.2M in stakeholder-funded research projects, pioneering methodologies that delivered insights into the customer journey for cutting-edge AI tools, M365, and other growth product. I’ve also successfully overseen platform enhancements, external agency partnerships, and API beta testing programs that positioned my team as a best-in-class social intelligence powerhouse. I am passionate about innovation in research methodologies, particularly in the fast-evolving digital landscape, and thrive in environments where curiosity and strategy intersect to tackle complex business challenges. My approach is rooted in storytelling—distilling data into compelling narratives that influence high-stakes decisions and deliver measurable impact. 📈 Core Expertise: Market Research, Social Listening, Data Analysis, Voice of Customer, Brand Strategy, CX Insights, Audience Segmentation.

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Clarisights | ex - Sprinklr | NIT Trichy

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Engineering graduate from IIT-Roorkee (Top-5 engineering school in India). Passionate blockchain enthusiast and technology visionary. Co-founder and CEO of Blockflow, an infrastructure platform for dApps. We empower dApp developers to focus on product innovation while we handle the complexities of on-chain data retrieval and backend infrastructure, saving months of development and over 90% of resources. Formerly, senior smart contract developer at Instadapp, a leading DeFi company. Led my team to victory in hackathons like Eth India 22 and MIT Bitcoin Hack, showcasing my problem-solving and resourcefulness. Committed to integrity and trustworthiness, I strive to provide innovative solutions that empower dApp developers and drive the adoption of web3 technology. Let's connect and shape the future of blockchain together!

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Helping brands drive customer loyalty while reducing their operational costs.

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Marketing Professional with 9+ years of experience in Saas domain

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Multidisciplinary storyteller and connector of market trends, culture, emerging technology, and people. A catalyst for organizational growth, with a track record of transforming complex ideas into cross-functional strategies that drive business results. Proven expertise in developing innovative revenue streams outside of existing monetization models.

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Data-driven professional with a Master's in Data Science from the University at Buffalo with 3 years of experience as a data analyst. Skilled in Python, SQL, Tableau, and Looker, with a strong ability to analyze and visualize complex data sets. Seeking new opportunities to apply my technical and analytical skills in a dynamic, fast-paced work environment. My goal is to leverage my experience and education to make meaningful contributions to organizations and drive impact through data-driven insights.

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Helping improve customer experience through automation

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