
Seasoned strategic B2B Product Marketing leader with expertise in AI, CX, Contact Center, CRM, & Analytics, with additional Marketing depth in Retail, Financial Services, and Healthcare. What are 3 things to know about me? - Launched AI solutions into the Financial Services, Healthcare, Retail and Education industries. - Received a Five9 CMO award, a Genesys Marketing Excellence Award, an SAP Product Marketing MVP award, and coached a veteran sales person to win a Five9 CMO Award within 2 years of becoming a PMM. - Practiced Product Marketing at 5 Gartner MQ leaders, including Genesys, Five9, and SAP Business Objects. If I had to distill my Marketing approach into 3 simple rules, it would be: 1) Start everything with the ideal customer profile. Remain vigil to this throughout the journey. 2) All positioning should be concise and compelling, and ideally establish an emotional connection with the customer. No one has time for wordy, vague and boring explanations. 3) Excellent demos and excellent references go a long way in satisfying prospects. Conversely, sub-par stories and spotty references inevitably point to larger problems within.
vonage.com
genesys.com
five9.com
8x8.com
sap.com
Greater Philadelphia
Senior Director of Product Marketing
Five9
• www.linkedin.com/company/five9
• Full-time
Apr 2020 - Apr 2025
Greater Philadelphia
Sr. Director of Product Marketing
Vonage Business
• www.linkedin.com/company/vonage
Dec 2018 - Jan 2020
Greater Philadelphia Area
Director of Product Marketing
NewVoiceMedia
• www.linkedin.com/company/newvoicemedia-limited
Apr 2018 - Dec 2018
Philadelphia & San Francisco
Product Management Integrations Lead
8x8, Inc.
• www.linkedin.com/company/8x8
Oct 2014 - Mar 2018
Philadelphia & San Jose
Marketing Consultant
Consultant (freelance)
• www.linkedin.com/company/consultant-freelance-
Sep 2013 - Jun 2014
Sr. Product Marketing Manager
Genesys
• www.linkedin.com/company/genesys
• Full-time
Jan 2008 - Aug 2013
San Francisco, CA