Genesys | 317,097 followers on LinkedIn. Orchestrating billions of remarkable experiences in more than 100 countries – through cloud, digital and AI technology. | Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-Powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements. Visit www.genesys.com.