Head of Customer Experience
TimesPro
• www.linkedin.com/company/timesproindia
• Full-time
Apr 2023 - Present
India
Associate Director
Emeritus
• www.linkedin.com/school/emeritused
• Full-time
May 2018 - Jun 2022
Operations Team Lead
Tech Mahindra
• www.linkedin.com/company/tech-mahindra
Sep 2012 - Aug 2017
Mumbai Area, India
Operations Team Lead
Firstsource
• www.linkedin.com/company/firstsource-solutions-limited
Jul 2004 - Aug 2012
Mumbai Area, India
Customer Service Representative
Wipro Spectramind Limited, Powai
• www.linkedin.com/company/wipro-spectramind-limited-powai
• Full-time
Mar 2003 - May 2004
Mumbai, Maharashtra, India

Customer Service Delivery Leader | Executive Education | Digital Channel Optimization | Project Management | Business Strategist |
firstsource.com
emeritus.org
techmahindra.com