
Anthony is a User Experience Researcher currently working at Twilio. Previous positions were with Intuit, Concur Technologies, Microsoft, AT&T Mobile, and POP! Multimedia (web design agency). He has worked on numerous SAAS, communications, hardware, and software products, and is capable of providing insightful research-based solutions to usability problems in any of these spaces. He has over 18 years of research experience using the following methodologies: Iterative, Formative, and Scorecard lab studies, Cognitive Walkthrough, Field studies, Heuristic evaluation, Structured interviews, Focus groups, Hardware "Form" studies, and Qualitative data analysis. Additionally, Anthony gained extensive experience with website design and development through the 3 years he worked at POP! Multimedia where he worked on many projects ranging from small local bank and e-commerce sites to internationally renowned performing arts organizations. Research Methodology Experience: • Lab usability studies (formative, Iterative, benchmark, and scorecard) • Field studies • Qualitative data analysis • Hardware “form” evaluation studies • Structured interviews • Cognitive walkthroughs • Heuristic evaluations • Focus groups • Literature research
twilio.com
wearepop.com
concur.com
att.com
tsheets.com
intuit.com
microsoft.com
Meridian, Idaho, United States
Staff UX Researcher
Twilio
• www.linkedin.com/company/twilio-inc-
Jan 2022 - Present
Boise, Idaho, United States
Principal XD Researcher
Intuit
• www.linkedin.com/company/intuit
Jan 2018 - Jan 2022
Boise, Idaho, United States
User Experience Researcher
TSheets.com LLC
• www.linkedin.com/company/tsheets-time-tracking-software
Nov 2017 - Jan 2022
Eagle, ID
Sr. User Experience Researcher
Concur
• www.linkedin.com/company/sapconcur
May 2015 - Nov 2017
Bellevue, WA
Sr. User Researcher
Microsoft Operating Systems Group (H10 Capital)
• www.linkedin.com/company/microsoft
Nov 2014 - May 2015
Redmond, WA
User Experience Researcher
Microsoft Surface (Blink Interactive)
• www.linkedin.com/company/microsoft
Oct 2013 - Nov 2014
Redmond, WA
User Researcher
Microsoft
Jan 2011 - Dec 2012