Returns Management for Ecommerce Brands | Icebreaker

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Returns Management for Ecommerce Brands | Icebreaker

Returns Management for Ecommerce Brands

Returns Management for Ecommerce Brands

Loop is the returns management software that helps ecommerce brands save time and money, retain more revenue, and drive customer loyalty. Book a demo today.

23 members

Contact info

Link

loopreturns.com

Members

Preston 🩳 Rutherford

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Cofounder @Chubbies ($100M), @Loop. And now, Marathon What led to Marathon? It all started in 2011, we founded Chubbies. It was acquired a decade later and is now a public company doing over $100M/yr, growing at solid double-digits/yr at very solid EBITDA margin, but it wasn't always sunshine and rainbows. Chubbies almost went out of business because of the exact problem we're trying to solve at Marathon. Chubbies almost went out of business because of the exact problem we're trying to solve at Marathon. In the early days at Chubbies we built Brand because we had to. We had no money. We were scrappy, creative, dynamic. And we built an awesome Brand. Then we monetized that Brand with performance DR. We convinced ourselves that that was the source of our growth. We almost went out of business. We righted the ship and built, brick by brick, to a >$100m exit, culminating in a >$1B IPO, but to do that we had to overcome the overwhelming pressure to take a short-termist approach. As we've seen this direct–to–consumer brand market evolve over the years, we've seen the same cycle happen to nearly every other business out there: Starting hot, pushing performance marketing, then stalling out and never getting to long-term sustainable growth. This was the problem we felt absolutely compelled to solve because we felt for these brand builders and entrepreneurs. We were in their shoes. And but for a whole lotta luck and a gritty–a** team, it would have sunk us. Then we looked around and realized there just isn't anything on the market that helps companies do this — this most important thing imaginable. So that's what we're working towards, would love your feedback. --- Ultimately, Brand is your only long-term moat. Everything you do builds (or erodes) that moat. The most important thing you can do as a Brand builder is to protect your economic castle with the only constantly learning ML measurement platform that quantifies the long-term incremental baseline revenue impact of your moat-building. Marathon is the only dataset like this in the world.

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Driving revenue for brands with ai segments @ Orita.ai | President at Loop Returns | Co-founder of Passport Global and Modify Watches | Commerce investor | Cleveland rules | Decent dad married to a phenomenal mom

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Head of Partnerships - US | Non Profit Founder

John-David Klausner

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GM International @Loop

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Founder at Chubbies + Loop Returns | Sharing lessons from building 9-figure businesses and 10-figure outcomes

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Perpetual founder. Naive optimist. AI transformation and engineering.

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Hi there! I help talented creative teams achieve the extraordinary: • Designed, built, and launched the 2get.co gift-exchange platform (iOS/Android) on emerging technologies like React Native, Redux, and ES6 (receiving the F8 scholarship from Facebook) • Co-authored an AI research paper about AIDE ML (now OpenAI’s scaffolding of choice) with PhD researchers at Weco AI and productized it into a platform for fine-tuning and accelerating complex, high-impact code • Led development on an AI Trip Generator web app that was featured on Product Hunt • Served in leadership, team development, process improvement and management, technical contributions and innovations, relationship and vendor management, organizational contributions, knowledge sharing, and team support roles at Meridian AI • Created and ran three other business projects: Designerful (graphic design and marketing consultation for the real estate industry), Stasis Limited (selling private-labeled LED fashion merchandise on a site I built), and Human Today (custom office equipment under the 2get umbrella) • Represented Florida in the national SkillsUSA 3D Animation championship after winning regional and state • In a team of two, found a client and built an iOS store/news application for them in one month while working and going to school full-time • Designed and developed responsive web templates for company challenges • Created software (desktop and browser extensions) that automated executive and marketing tasks of job board sites at JobsInLogistics.com • Mentored developers on web design, conducted research into emerging web technologies, and built/maintained web pages and design frameworks for companies like TracFone and JobsInLogistics.com • Created, moved, redesigned, and restructured websites as part of freelance projects • Assisted the team at Crew Miami in creating high-end real-estate websites with proprietary PHP software • Curated technical and business solutions for customers of Apple, Inc • Started building and selling CSS-based website themes in 2004

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Principal @ SwingSearch

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Analytics @ Loop

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SVP of Technology | Loop