
Over two decades of leadership experience in banking, currently serving as Managing Director, Customer Propositions at Lloyds Banking Group. Focused on enhancing customer-centric strategies by leveraging practical experience and expertise in all areas of retail banking, change management, capital management and agile delivery. Previously contributed to global customer strategy at ING, fostering innovation and collaboration. Passionate about aligning organizational goals with customer needs, empowering teams, and driving transformation in the financial services sector. Values collaboration, adaptability, and delivering impactful solutions that resonate with diverse customer bases.
lloydsbankinggroup.com
qorusglobal.com
hsbc.com
sc.com
ing.com
London, England, United Kingdom
MD, Customer and Commercial
Lloyds Banking Group
• www.linkedin.com/company/lloyds-banking-group
• Full-time
Jul 2025 - Present
London Area, United Kingdom
MD, Customer Propositions
Lloyds Banking Group
• www.linkedin.com/company/lloyds-banking-group
• Full-time
Sep 2023 - Jun 2025
London, England, United Kingdom
Managing Director, Global Head, Customer
Standard Chartered Bank
• www.linkedin.com/company/standardchartered
• Full-time
Apr 2022 - Jun 2023
Singapore
Managing Director, Global Head Client Solutions, Personal Banking
Standard Chartered Bank
• www.linkedin.com/company/standardchartered
• Full-time
Apr 2021 - Apr 2022
Singapore
Managing Director, Global Head Deposits, Payments & Mortgages
Standard Chartered Bank
• www.linkedin.com/company/standardchartered
• Full-time
Jul 2021 - Dec 2021
Singapore
Member Board Of Directors
TMB Asset Management
May 2012 - May 2014
Bangkok, Thailand