
VP Customer Experience
I’m a global leader with 20+ years of experience in customer experience, FinTech, Stablecoins, Web3, and enterprise operations. Throughout my career, I’ve had the privilege of building amazing teams, driving innovation, and delivering results that make a real impact. As VP of Customer Experience at Circle, I focus on creating seamless customer journeys, strengthening partnerships, and exploring the power of AI to enhance our work. Before that, I held leadership roles at Slack and Meta, where I managed large teams and helped support platforms used by billions. I’m passionate about mentoring others, embracing new challenges, and shaping the future of technology. Whether you’re looking to connect, collaborate, or share ideas, I’d love to hear from you!
circle.com
dataprotocol.com
sony.com
highalpha.com
barnesandnoble.com
motorola.com
ac.uk
meta.com
slack.com
dolby.com
Los Angeles Metropolitan Area
VP Customer Experience
Circle
• www.linkedin.com/company/circle-internet-financial
Apr 2022 - Present
California, United States
VP Customer Care
Circle
• www.linkedin.com/company/circle-internet-financial
Jul 2021 - Apr 2022
San Francisco Bay Area
Member Board of Trustees
The Tally Ho Project C.I.C
• www.linkedin.com/company/the-tally-ho-project-c-i-c
Jan 2023 - Present
Advisory Board Member
Data Protocol
• www.linkedin.com/company/dataprotocol
Sep 2021 - Present
San Francisco Bay Area
Advisor (Navigators Network)
High Alpha
• www.linkedin.com/company/high-alpha
Aug 2021 - Present
San Francisco Bay Area
Student Mentor (Volunteer)
Staffordshire University
• www.linkedin.com/company/uniofstaffs
Jul 2021 - Present