Richard is the founder and CEO of Pypestream, where he leads a team that’s revolutionizing customer engagement with agentic AI. With its five-pillar System of Agents—The Pype, Microagents, OS Platform, Analytics, and PypeX—Pypestream enables major brands to deliver seamless, autonomous customer experiences across all messaging channels. Under his guidance, Pypestream has become a game-changer in industries like healthcare, insurance, utilities, and government, with clients including Google, AT&T, and HBO. With expertise in media, online marketing, and strategy, Richard is also the founder of SouthWinston, a global VC and family office focused on building innovative businesses in media, tech, and entertainment. A member of YPO, Richard is driven by a mission to empower brands to become fully digital, customer-centric leaders in their fields.