Ren Chang leads the innovation practice at JFourth. Prior to joining JFourth, he led the risk innovation lab at a regional financial services organisation, experimenting with machine learning models. In addition, he designed conditions to cultivate risk culture across Southeast Asia. His work has been recognised at the ASEAN Risk Awards, Asia Risk Awards, and Asian Banking & Finance Awards. Ren Chang helps professionals & business leaders get better at design thinking in real world projects, as a teaching lead at IDEO U. He was a design thinking coach with HPI D-School in Potsdam, and co-delivered design thinking bootcamps alongside the Stanford d.school professors. In addition, he is a contributor to This is Service Design Doing; a service design practitioner's handbook. Ren Chang continues perfecting his craft in hosting and harvesting conversations that matter. His facilitation & training experience encompasses leadership development conferences, intercultural seminars, train the trainer workshops, experiential learning retreats, strategy & planning meetings in various countries such as Vietnam, Turkey, India, Hong Kong, Singapore, Germany and Malaysia. Ren Chang's past experience includes talent management, leadership development, psychometrics and gamification in the financial services industry. Additionally, he was a management consultant with Deloitte and PwC. Ren Chang was educated at University Putra Malaysia and holds a BEng Computer & Communication Systems. In addition, he holds a MSc Management Psychology from the University of Nottingham. Ask me about: • Design Thinking, Human-Centered Design, Designing for Change • Art of Hosting, Open Space Technology, LEGO Serious Play Open to explore in-house roles in innovation, service design, customer experience, experience design, employee experience and digital transformation. Willing to relocate if necessary.