Company Info for ocbc.com | IcebreakerMembers
A seasoned CTO with over 18 years of experience across financial services, specializing in Asset Management, Banking, and Wealth Management. Proven ability to align IT strategy with business goals, driving results through agile methodologies. Recognized in the CIO100 list for 2024 for leadership excellence.
Expert in harnessing AI and data-driven solutions to boost performance and revenue. Focus areas include cost control, automation, revenue growth, service excellence, and positioning IT as a strategic enabler for business success.
Deeply committed to fostering a strong workplace culture, with a passion for people, diversity, and inclusion. 
Over the past two decades, I have specialised in leading the end-to-end delivery of complex, high-value initiatives across cards, payments, retail banking, and insurance. In the latter half of my career, I have combined deep domain knowledge with rigorous delivery practices to consistently meet — and exceed — revenue, usage, and customer experience targets. My approach is results-driven: I take full ownership of delivery outcomes, ensuring that every initiative translates into measurable business value.
With a strong technology background, I bring an executional edge — enabling faster problem-solving, smoother integration, and greater delivery efficiency than traditional business-only approaches. I have orchestrated delivery for both consumer and corporate banking, across issuing and acquiring, ensuring scalability, quality, and customer focus throughout. Next gen technology adoption and capitalizing on Open banking enabled partnership has yielded greater business values cushioned by win-win delivery outcomes.
What sets me apart is my ability to build and lead high-performing delivery teams — whether distributed across geographies or co-located — to bring multi-stakeholder, cross-functional projects from concept to launch at pace. I ensure seamless collaboration between technology, business, compliance, and operations to achieve strategic objectives without compromising on speed, quality, or customer-centricity.
Collaboration is central to my style. I work closely with partners such as Visa, Mastercard, NETS, Flipkart, Coles, and HKT, aligning vendor contributions with delivery milestones to accelerate timelines and deliver superior results. By fostering a consultative, solution-oriented engagement model, I build trust with stakeholders and keep delivery aligned with business goals.
My delivery leadership has consistently improved key performance indicators for card businesses:
Acquisition: Deployed targeted segment strategies and marketing interventions to drive sign-ups.
Engagement: Delivered digital journey improvements and process refinements that 2.5× usage.
Monetisation: Introduced innovative features and loyalty initiatives to unlock new revenue streams.
I am motivated by the challenge of executing complex initiatives that deliver tangible business impact while transforming customer experiences. If you need a versatile, execution-focused leader to translate strategy into delivered outcomes, I bring the expertise and drive to make it happen. 
