The best design doesn’t just solve problems, it builds bridges. For over 15 years, I’ve connected data with human behavior, research with innovation, and teams with their shared purpose. Whether I’m mentoring UX researchers, maturing processes across organizations, or creating trauma-informed frameworks, I lead with one mission: to empower people through thoughtful, inclusive design. Top Specialties • UX Research Strategy • Inclusive Design & Accessibility • AI Integration in UX Research • Mixed-Methods Research • Mentoring & Leadership Development • Systems Innovation & Workflow Optimization • Data-Driven Storytelling • Trauma-informed UX Practices I believe in the 3 E’s: • Empathy is Everything. Great design starts with understanding people's needs *and* lived experiences. • Ethics Matter. From trauma-informed research to inclusive design, each decision makes the world a bit better. • Experimentation Fuels Growth. The best innovations come from taking risks, embracing failure, and iterating boldly. My leadership ethos is rooted in servant leadership, prioritizing the needs and growth of my team over organizational success. I embody Radical Candor (shoutout to Kim Scott!), balancing care and challenge in my communication, and investing time to truly understand and support my team members. Highlights I’m Proud Of • Reimagined a stagnant product design program at Sussex University, tripling enrollment and achieving a job placement rate of 88%. • Introduced trauma-informed research practices at Fidelity, positioning the company as an industry leader in ethical UX methodologies. • Designed the Continuous Discovery Feedback playbook at ICF NEXT, aligning research with agile workflows to transform organizational processes. I’m here to leave a legacy – by mentoring the next generation of UX researchers, advancing human-centered design practices, and pushing the boundaries of what technology can do for humanity. If you share my passion for innovation, inclusivity, and meaningful change, I’d love to collaborate and explore how we can create impactful, user-focused solutions together.