Project Support | Administrative Specialist | Content Creator | Communications | Photographer

Dynamic and detail-oriented professional, with 8+ years of experience years of diverse experience in back office, customer service, digital engagement, project administration, and content management, fostering smooth coordination among teams, enhancing service delivery, and exceeding key performance indicators. Experience in coordinating cross-functional teams, managing crisis communications, training AI systems, and producing digital learning content as well as experience in project administration across North and Latin America, with a focus on process improvement and knowledge sharing.