An enthusiastic people-focussed Technical Support Engineer having spent 3 years progressing in SaaS technical support, DevOps and platform management to build and develop understanding of commercial objectives, customer-centric service solutions and business acumen. Looking to thrive in environments of personal and professional growth, with a strong interest in Technical Support, DevOps and/or Software Engineering. A very independent person with a strong work ethic and a love for being challenged, ever motivated to find a new method of improving customer/developer experience. Responsible and hardworking individual capable of working in a fast paced environment. Confident and reliable with the ability to relate to a wide range of people, work under pressure and complete duties efficiently. Recently moved to the US and looking for first step in a multinational environment to build a career through experience.