
An enthusiastic people-focussed Technical Support Engineer having spent 3 years progressing in SaaS technical support, DevOps and platform management to build and develop understanding of commercial objectives, customer-centric service solutions and business acumen. Looking to thrive in environments of personal and professional growth, with a strong interest in Technical Support, DevOps and/or Software Engineering. A very independent person with a strong work ethic and a love for being challenged, ever motivated to find a new method of improving customer/developer experience. Responsible and hardworking individual capable of working in a fast paced environment. Confident and reliable with the ability to relate to a wide range of people, work under pressure and complete duties efficiently. Recently moved to the US and looking for first step in a multinational environment to build a career through experience.
courtyard.io
enterpryze.com
smallworldfs.com
San Francisco, California, United States
Technical Operations Specialist
Courtyard.io
• www.linkedin.com/company/courtyard-io
• Full-time
Nov 2023 - Present
San Francisco, California, United States
Technical Support Escalations and Platform Activity Specialist
Enterpryze
• www.linkedin.com/company/enterpryze
• Full-time
Dec 2020 - Dec 2021
Dublin, County Dublin, Ireland
Second Line Support
Enterpryze
• www.linkedin.com/company/enterpryze
• Full-time
Mar 2019 - Dec 2020
Dublin, Leinster, Ireland
Supervisor
Small World Financial Services
• www.linkedin.com/company/small-world-financial-services
Aug 2018 - Mar 2019
County Dublin, Ireland
Customer Service Representative
Small World Financial Services
• www.linkedin.com/company/small-world-financial-services
Sep 2017 - Aug 2018
County Dublin, Ireland