
As the face of Apiture's customer support, my mission is to provide unparalleled service for digital banking users. My daily responsibilities include troubleshooting a range of issues from login difficulties to ACH and Zelle payment inquiries, ensuring a seamless experience for each customer. My role requires a deep understanding of various fintech platforms, including Salesforce and 8x8, which has become a cornerstone of my professional skill set. Parallel to my role at Apiture, I spearhead ali & bird Jewelry's e-commerce presence, utilizing social media and Shopify to design and market our unique jewelry pieces. This dual expertise in tech support and e-commerce allows me to blend problem-solving with creativity and has proved invaluable in building enduring customer relationships. My commitment to excellence and a passion for innovation drive my contributions to the fintech space.
altoira.com
reynoldsamerican.com
apiture.com
wsmv.com
pibetaphi.org
Nashville, Tennessee, United States
Customer Experience Associate
Alto
• www.linkedin.com/company/altoira
• Full-time
Mar 2025 - Present
Nashville, Tennessee, United States
Jewelery Designer/E-Commerce
ali & bird Jewelry
• Part-time
Jan 2014 - Present
Atlanta, Georgia, United States
Customer Support Specialist
Apiture
• www.linkedin.com/company/apiture
• Full-time
Jan 2024 - Mar 2025
Nashville Metropolitan Area
Logistics Account Executive
Integrity Express Logistics
• www.linkedin.com/company/integrity-express
• Full-time
Jan 2023 - Dec 2024
Nashville, Tennessee, United States
Account Executive
WSMV
• www.linkedin.com/company/wsmv
• Full-time
Jun 2022 - Jun 2023
Nashville, Tennessee, United States
Pharmacy Technician
Wild Health
• www.linkedin.com/company/wildhealth
• Part-time
Aug 2020 - Jun 2022
Lexington, Kentucky, United States