
I am an innovative technical writer with a deep technical skills set. My strengths are in supporting developers, software operators, and the full spectrum of tech doc consumers. I also possess a blend of sysadmin, web development, and project management skills. Industry experience includes software engineering, IT operations, DevOps, NOCs, SOCs, mobile apps, cybersecurity, AI-ML, gaming, digital advertising, and streaming media. š š¬š®š¦š¦šš«š² šØš š¦š² šš±š©šš«šš¢š¬š š¢š§šš„š®ššš¬: ā Constructing and publishing technical content to web: ā APIs (REST, RPC, GraphQL), ā SDKs ā Installation, deployment, admin, troubleshooting, KnowledgeBases, and user guides, ā Release notes ā Style guides and editing ā Managing content delivery within SDLC, Agile, Scrum, Kanban, environments. ā Organizing and creating content for wikis to be useful internal assets. ā Contributing and leading strategic ideas within cross-functional teams. š§š¼š¼š¹š š®š»š± šš²š°šµš»š¼š¹š¼š“š¶š²š: ⤠Authoring & Editing: Productivity apps (Apple, Google, and Microsoft), XML, GitHub, Markdown,. ⤠Publishing: CMS toolchains, static web generators, Madcap Flare, RoboHelp, Confluence, DITA, Adobe Experience Manager, SharePoint, PDF. ⤠Web development, creative theming, design principles, and site-building skills with CSS, CSS3, HTML, HTML5, .js frameworks,. ⤠Cloud architectures, microservices, infrastructure automation, CI/CD, orchestration, containerization and virtualization with GCP, Docker, Azure, Digital Ocean, and AWS. ⤠Ops and software development: Swagger/OpenAPI, JSON, Bash, tcsh, zsh, command line interfaces and code editors, Xcode, Git, GitHub, GitLab, Perforce, SVN, Bitbucket. ⤠Operating Systems: MacOS, Linux, Unix, Android, iOS, Windows. ⤠Issue tracking tools: JIRA, Trello, Rally, ZenDesk, ServiceNow. ⤠Diagramming: Omingraffle, Visio, Lucidchart, etc. ⤠Video editing: Camtasia, Captivate, Final Cut Pro, Adobe Premiere Pro.
verizon.com
declara.com
moodysanalytics.com
markmonitor.com
mz.com
apple.com
checkpoint.com
Palo Alto, California, United States
Sr. Technical Writer
Apple
ā¢Ā www.linkedin.com/company/apple
Feb 2018 - Present
Cupertino, CA
Sr. Technical Writer
Verizon
ā¢Ā www.linkedin.com/company/verizon
Jul 2016 - Jan 2018
San Jose, CA
Sr. Technical Writer
Machine Zone, Inc.
ā¢Ā www.linkedin.com/company/mz
Jun 2015 - Jul 2016
Palo Alto, CA
Lead Technical Writer
Declara
ā¢Ā www.linkedin.com/company/declara
Jul 2014 - May 2015
Palo Alto, CA
Sr. Technical Writer
MarketLive
ā¢Ā www.linkedin.com/company/marketlive
Oct 2013 - Jul 2014
San Francisco Bay Area
Sr. Technical Writer
Moody's Analytics
ā¢Ā www.linkedin.com/company/moodys-analytics
Apr 2010 - Oct 2013
San Francisco, CA
Sr. Technical Writer
MarkMonitor
ā¢Ā www.linkedin.com/company/markmonitor
Mar 2007 - Mar 2010