Product Leader | eCommerce | ex-Amazon

Product leader driven by creating delightful customer experiences and solving meaningful challenges. Firm believer in the customer-centric approach, starting with the customer's needs and working backwards to achieve enduring product success. 10+ years of product management experience specializing in consumer-facing products and multi-sided marketplaces. Proven track record in leveraging AI/ML technologies to enhance and automate digital and physical experiences across industries such as eCommerce/retail, healthcare, and financial services. Here are a few key results to date: • Built an online marketplace from <$10M in revenue to $100M+ in revenue within 3 years • Launched ML driven product selection/assortment/pricing models to scale multiple retail businesses by +2x while keeping associated OPEX flat • Digitally transformed multiple businesses with large offline personnel (e.g. customer service centers, remote sales teams), through using AI/ML to build robust tools to automate and augment user experience • Launched new API partnerships with major brands (e.g. Walgreens) and completed multiple integrations with SAAS partners to scale data sources for training our in-house AI tools • Founded and scaled my own real estate investment company from 0->$1M+ in revenue within 18 months