
Customer success & GTM operations leader with 10 years of experience directing teams and portfolios over 100M ARR, building customer success programs, driving retention and revenue growth, and scaling cross-functional operations in multiple B2B SaaS verticals (fintech, eCommerce, retail, cybersecurity).
bolt.com
hubs.ly
cisco.com
dealersocket.com
Spokane, Washington, United States
Senior Operations Manager, Customer Success
Carro - Collaborative Commerce
• www.linkedin.com/company/getcarro
• Full-time
Apr 2024 - Present
Senior GTM & Product Operations Leader
Bolt
• www.linkedin.com/company/bolt-com
• Full-time
Jan 2023 - Dec 2023
Principal Customer Success Executive
Bolt
• www.linkedin.com/company/bolt-com
• Full-time
Mar 2022 - Jan 2023
Manager, Enterprise Customer Success
Bolt
• www.linkedin.com/company/bolt-com
• Full-time
Aug 2021 - Mar 2022
Senior Customer Success Manager
Bolt
• www.linkedin.com/company/bolt-com
• Full-time
Feb 2019 - Aug 2021
Team Lead, Customer Success
Cisco
• www.linkedin.com/company/cisco
Jun 2017 - Dec 2018
Salt Lake City