Head of GTM Technology & Operations

Technology leader with 15+ years of experience in Product, Operations, and Systems in the SaaS space. A Salesforce Certified Architect with success in CRM design, AI program implementation, Center of Excellence leadership, integration across CRM/ERP/CX tools, RevOps process management, and team building. Background of training and delivery in consulting organizations, and across companies from seed round to post IPO. Excels at communication and business process design collaboration with technical team members. Demonstrated success in procuring and leading consulting engagements for digital transformation projects. Core Competencies: Salesforce Architecture and design \\ Strategic project leadership \\ Middleware design framework \\ ERP integration compliance \\ AI program management \\ CPQ and billing automation \\ Tool research and procurement \\ Remote team management \\ RevOps process architecture \\ DevOps and CI/CD design standards Experienced user of: Salesforce Sales, CPQ, Billing, Service, Experience Clouds \\ Workato \\ Netsuite \\ Glean AI \\ Perplexity AI \\ HubSpot \\ ChurnZero \\ Gong.io \\ Marketo \\ Outreach.io \\ Salesloft \\ Qualified \\ Catalyst.io \\ Gainsight \\ Intercom \\ Talkdesk \\ Snowflake \\ Boomi \\ Pocus \\ Zapier \\ HelloSign \\ Prodly \\ Zendesk \\ Docusign \\ Conga \\ Gearset \\ ClickDeploy \\ ZoomInfo \\ Copado \\ Nooks \\ Ironclad \\ Clari \\ Clay \\ Copy.ai Current SFDC certifications: Administrator \\ Advanced Administrator \\ App Builder \\ CPQ Specialist \\ Platform Developer I \\ Service Cloud Consultant \\ Sales Cloud Consultant \\ Marketing Cloud Email Specialist \\ Data Architect and Management Designer \\ Sharing and Visibility Designer \\ Application Architect Trailhead: Ranger Dad: 2x