Chief Customer Strategy & Analytics Officer at MASORANGE

Executive Leader | CxO | Board Member Transforming businesses through AI, GenAI, ML, and Advanced Analytics Seasoned executive with over 20 years of experience driving growth and innovation in technology-driven industries. Passionate about leveraging cutting-edge technologies (AI, GenAI, ML, Big Data, Business Intelligence) to build and scale large subscription-based customer bases. Current Role: - Leading the development of Spain's largest customer base, with over 35M customers. - Driving sustainable revenue maximization, churn reduction, and ARPU growth through advanced analytics and innovative strategies. Previous Leadership Roles: - General Manager at a €200M+ telecommunications company achieving double digit growth in revenue and customers, and being "best-in-class" in NPS and digital sales. - Product Marketing & Partnerships Director in a multibrand telecom group. - Associate Partner in a top-tier strategy consulting firm, specializing in Energy, Telecommunications, and Media. Key Strengths: - Strong team management capabilities, fostering high-performance teams and delivering results. - Visionary leadership with a focus on applying technology to achieve business objectives. - Exceptional analytical mindset, ensuring data-driven decision-making and strategic foresight. - Proven expertise in M&A and integrations, including leadership in the €19B Orange Spain and MASMOVIL group merger (commercial due diligence and B2C business unit integration). Core Competencies: - Customer and revenue growth leveraging Advanced Analytics (AI, GenAI, ML) - Subscription model customer bases scaling and optimization. - Strategic partnerships and product marketing.