
Jamie is a proven and dynamic leader with a reputation for achieving outstanding results through building high performance teams. Extensive proven senior leadership experience across Operations, SMB, and Partner Channel with a passion for identifying areas of change and transformation. I believe in utilizing both Thought and Foundational leadership strategies to inspire others and set and reach common goals. I excel in developing and executing customer centric strategies that engage all customer segments. I am looking to continue my leadership career in an Executive role as a Group Owner as part of Telstra Business. • Senior leadership across all of channel and business growth strategy, GTM, process change, and system builds, transformation projects and people management. • Building highly disciplined sales/operations teams that deliver on targets and execute the plan through a robust strategic framework of activity. • Coaching sales teams utilising modern methodologies that support solution-based selling. • Delivering on our promises of Brilliant People and Partnerships, Responsible Growth and Returns, Customer Obsession and Execution Excellence • Extensive change management and implementation experience demonstrated through my involvement in multiple transformation projects including Siebel roll out, Telstra Business Direct projects, eNPS roll out and project Pomodoro and Optimisation program. • Strategic plan development, implementation, and execution across Core, Fixed, BAS and Services across small and medium business plus customers • Exceptional stakeholder management and refined collaboration skills, resulting in successful cross functional business partnerships.
telstra.com.au
com.au
net.au
Greater Perth Area
Principal - Telstra Business Technology Centres
Telstra
• www.linkedin.com/company/telstra
Oct 2018 - Present
Perth, Australia
General Manager
Telstra
• www.linkedin.com/company/telstra
Dec 2015 - Oct 2018
Perth
Manager Small Medium Business
iiNet
• www.linkedin.com/company/iinet
Feb 2015 - Nov 2015
Business Centre Manager
iiNet
• www.linkedin.com/company/iinet
Oct 2012 - Feb 2015
Subiaco
Sales Manager - Telesales
CDM Communications
May 2012 - Oct 2012
Osborne Park
Taking a break in between roles
Home
Apr 2012 - May 2012
Perth
General Manager of Business Contact Centres
Telstra
• www.linkedin.com/company/telstra
Jul 2010 - Apr 2012