I am a senior technology leader experienced in managing high-functioning SRE, DevOps, and Cloud Operations teams. With a passion for delivering high-quality services, I excel in driving reliability and efficiency in complex systems. As an empathetic people manager, I foster a culture of continuous learning. Prioritizing wellbeing, providing constructive feedback, and celebrating success is how I empower my team members to grow and thrive. I’m proactive and strategic when it comes to ensuring systems are resilient, scalable, and maintainable. Using Root Cause Analysis (RCA) and post-incident reviews to identify and reduce potential failures. Expert in incident management, with excellent technical troubleshooting and communication skills. I effectively resolve critical issues, ensuring minimal downtime and seamlessly collaborating with cross-functional teams, stakeholders, and customers, ensuring transparency throughout the incident lifecycles.