
I am a Renewals Specialist in the technology sector, combining expertise in customer success, software solutions with a deep understanding of human behaviour. I specialise in fostering strong client relationships, driving renewals, and identifying opportunities for growth through tailored solutions. With fluency in multiple languages, I excel in building trust and navigating complex, cross-cultural business environments. My experience working with software and sales equips me to bridge technical solutions with customer needs, ensuring satisfaction and long-term partnerships. Beyond my professional work, I’m passionate about exploring the intersection of psychology and technology, and I enjoy learning about diverse cultures and perspectives. I’m always open to connecting with like-minded professionals to share ideas and insights.
cloudflare.com
tp.com
airbnb.com
gopro.com
telecom.pt
talkdesk.com
bobcat.com
Amadora, Lisbon, Portugal
Renewal Specialist
Cloudflare
• www.linkedin.com/company/cloudflare
Aug 2023 - Present
Lisbon, Portugal
Mid Market Customer Success Manager
Talkdesk
• www.linkedin.com/company/talkdesk
Feb 2023 - Aug 2023
Lisbon, Portugal
Commercial customer service Manager
Talkdesk
• www.linkedin.com/company/talkdesk
Nov 2021 - Feb 2023
Portugal
Key Account Representative
Bobcat Company
• www.linkedin.com/company/bobcat-company
Sep 2019 - Nov 2021
Halle, Renânia do Norte-Vestfália, Alemanha
Administrative Assistant
Constantin Film
• www.linkedin.com/company/constantin-film
Dec 2015 - Sep 2019
Funchal, Ilha da Madeira, Portugal
Customer Service Representative
Airbnb
• www.linkedin.com/company/airbnb
Jun 2015 - Sep 2015
Lisbon, Lisbon, Portugal
Private Tutor
Pentáculo
Nov 2011 - Mar 2012
Lisboa e Região, Portugal