
- Over 20 years of experience with support, problem/crisis handling and solving, working with local and distributed teams. - Working in multinational organizations, with global customers and business partners in a B2B relationship. - Customer obsessed and service orientated, with strong technical, engineering, data analysis, and attention to details skills. Project management background and experience. - Possesses excellent interpersonal, communication, leadership, decision-making, customer-facing, and teamwork skills.
walkme.com
magicsoftware.com
idf.il
wework.com
dynatrace.com
rookout.com
Center District, Israel
Customer Success Lead
Dynatrace
• www.linkedin.com/company/dynatrace
Oct 2024 - Present
Tel Aviv District, Israel
Customer Success Manager
Rookout
• www.linkedin.com/company/rookout
Mar 2023 - Present
Tel Aviv District, Israel
Support Supervisor
WalkMe™
• www.linkedin.com/company/walkme
Nov 2020 - Jun 2022
Product Support Manager
WeWork
• www.linkedin.com/company/wework
Oct 2018 - Nov 2020
Tel Aviv Area, Israel
Customer Success Manager
Firefly Migration
• www.linkedin.com/company/firefly-migration
Oct 2014 - Oct 2018
Petaẖ Tiqwa, Central, Israel
Director of Customer Support
Magic Software Enterprises
• www.linkedin.com/company/magic-software-enterprises
Dec 2011 - Mar 2014
Or Yehuda, Tel Aviv, Israel
Programmer and product manager
Analytic Management
Jan 1996 - Dec 1997