A few years ago, during a team retrospective, someone said: “It’s a pleasure to work with you. You always know how to balance technical chaos with people.” That comment stuck with me—it reflects what I try to do every day. I’m Team Lead for AI, QA & Infrastructure at Smowltech, an EdTech company helping build fairer, safer education through technology. I lead a cross-functional team, aligning technical roadmaps with business goals while making sure everyone gets to bring their best self to the table. I’m passionate about turning complex environments into spaces for real collaboration. That’s why I trained as a Chief Happiness Officer—so I never forget that behind the code, metrics and deadlines, there are humans who want to grow, contribute and enjoy what they do. What I enjoy most: Designing processes that blend agility, automation and wellbeing. Applying AI to real-world problems, from infra to user experience. Creating teams where every voice matters, and differences add up. If there’s one thing that defines me, it’s the belief that we can lead with empathy without losing technical focus. And that good work should also feel good.