Company Info for ac.at | IcebreakerMembers
#{Product, User Experience, Service, Systems, Game} Design, Positioning, Typography, Clojure, Lisp, Python, Tea, Minimalism, Dao, … 
A few years ago, during a team retrospective, someone said: “It’s a pleasure to work with you. You always know how to balance technical chaos with people.”
That comment stuck with me—it reflects what I try to do every day.
I’m Team Lead for AI, QA & Infrastructure at Smowltech, an EdTech company helping build fairer, safer education through technology. I lead a cross-functional team, aligning technical roadmaps with business goals while making sure everyone gets to bring their best self to the table.
I’m passionate about turning complex environments into spaces for real collaboration. That’s why I trained as a Chief Happiness Officer—so I never forget that behind the code, metrics and deadlines, there are humans who want to grow, contribute and enjoy what they do.
What I enjoy most:
Designing processes that blend agility, automation and wellbeing.
Applying AI to real-world problems, from infra to user experience.
Creating teams where every voice matters, and differences add up.
If there’s one thing that defines me, it’s the belief that we can lead with empathy without losing technical focus. And that good work should also feel good. 
Susanne is an expert in digital product passports, security technology, and has hands-on, technical background in cryptography. She created digital signatures 20 years ago with (hardware-) secured keys, something that today electronic wallets would do. In her doctoral thesis she invented a way to make electronic contracts interoperable. With her academic background, Susanne was asked to do the expert review for some O'REILLY books on blockchain (Antonopoulos: Bitcoin und Blockchain, Antonopoulos: Mastering Etherium, Voshmgir: Token Economy). After leading technical teams in the telco industry, she moved to more business related roles, where she drove sales, business development, partnerships, and road map activities for IT-security services and products. Today, Susanne is consulting companies and organizations on how to standardise and develop IT-Security products & services and bring them to market. She is a strong believer that technology can help reach the climate goals and is currently engaged in defining the technical concepts for a digital, decentralised product product passport to enable better recycling and reuse of batteries, textiles, buildings, and other product categories. 
