
I have supported representatives to achieve process adherence, productivity, and quality goals through training, coaching and mentoring. I have interacted with customers and, or clients as well other Team Leads and Management. I have facilitated the expansion of a new work force from the ground up, including training new representatives, as well as management.
dapperlabs.com
displays2go.com
onprocess.com
marriott.com
Charlotte, North Carolina, United States
Customer Support Supervisor
Dapper Labs
• www.linkedin.com/company/dapper-labs
• Full-time
Sep 2021 - Present
Lead Customer Support Agent
Dapper Labs
• www.linkedin.com/company/dapper-labs
• Full-time
May 2021 - Sep 2021
Learning Parter / Team Lead
Displays2go
• www.linkedin.com/company/displays2go
• Full-time
Dec 2019 - Jun 2020
Fall River, Massachusetts, United States
Customer Service Representative
Displays2go
• www.linkedin.com/company/displays2go
• Full-time
Jan 2019 - Dec 2019
Fall River, Massachusetts, United States
Customer Service Specialist
Marriott International
• www.linkedin.com/company/marriott-international
• Full-time
Nov 2015 - Sep 2018
Fall River, Massachusetts, United States
Team Lead
OnProcess Technology
• www.linkedin.com/company/onprocess-technology
Apr 2011 - Oct 2015