Courtney Pendleton is a certified HR professional with an interest in employee retention strategy, leadership training and how to best optimize processes for maximum efficiency. She believes in a proactive, creative and “customer service” approach to Human Resources. Courtney excels in onboarding and termination processes, recruiting, workers compensation, payroll management, HRIS (Ultipro), benefits enrollment and changes, open enrollment, performance evaluations, disciplinary action process, retirement, insurance, HR department audits, developing learning materials, contract labor, compliance trainings, heavy personnel filing & digitization of records, event coordination such as large orientations and employee recognition luncheons. She is well acquainted with training and managing HR Assistants, Leave of Absence, FLMA, management training, OSHA audits, processing state unemployment and disability claims and key labor laws. She is driven by a "no task is too small and no challenge is too big" attitude.