Member of Toptal Freelance Network

I design user experiences for digital products and services - from CX vision to the last UI pixel, design strategy to execution. All in close collaboration with tech professionals and with users at the center of my process through research. I like to call myself an Experience Designer because it's all about designing experiences - whether you are designing a service or a digital product. I like to understand what is the core experience that a product wants to deliver and consider all the relevant components and perspectives (business, user, tech...) to deliver it. I have 12+ years of experience in driving user research, and designing digital products & platforms for B2C, B2B, international clients such as LG Electronics, BMW, Volkswagen, Orange Telecom, and Allianz. I have 4+ years of hands-on design leadership experience as the Staff/Principal Product Designer at the high-performing e-comm platform, Zalando as well as the Head of Design / Lead Designer (freelance) at organisations of all sizes. I can help: → Early-stage start-ups: • bring your abstract product ideas to life through prototypes adapted to your needs • produce from low to high-fidelity prototypes, mockups (desktop app, web, mobile apps, automotive/connected devices HMI) • drive end-to-end product design from vision through launch • generate key user insights of your product through user research → Late-stage start-ups, established product companies: • drive UX improvements of your existing products •define cohesive, integrated customer experience (CX) to inform your product strategy • deliver data-informed design solutions considering business objectives & technical requirements • define design direction that makes sense to the users and the business & develop a strategy to get there as a team • deliver polished, well-structured design specifications for implementation until launch • lead by example, provide guidance, coach, and upskill designers (hands-on design leadership) → Scale-ups: • scale strategically your business through a more intentional design strategy (design as an enabler) • scale efficiently your business through solid design planning & operations • scale smartly by building, maintaining, and evolving your design systems considering the needs of the product, the team and the organization, I am a... • Adaptable leader • Energetic team player • Fast and constant learner • Strategic thinker • Pragmatic do-er 👉🏻 More at www.clementinejinhee.com 📌 Currently based in Berlin 👀 Always open to new challenges, remote or on-site collaborations.