
Leadership in Payments, Risk and Fraud Mitigation | Customer Experience, Strategy
As the Head of Identity Solutions, Data Strategy & Corporate & Government Markets at Early Warning, I led a team of experts in delivering cutting-edge solutions that enhance customer experience, security, and trust for our clients and partners. With over 20 years of experience in information services, risk, automotive, and financial services, I have a track record of driving record revenue and profit gains in highly competitive markets. My core competencies include innovation and product development, business leadership and change management, customer satisfaction and loyalty, marketing and risk analytics, B2B and B2C marketing and sales, and mobility and subscription services. I have hands-on global and international experience working with and for leading institutions, such as Volkswagen, CitiGroup, American Express, Toyota, US Bank, and Experian. My mission is to leverage my design thinking, analytical, and strategic skills to create exceptional customer experiences that fuel brand loyalty and growth.
lexus.com
orum.io
vw.com
autodesk.com
earlywarning.com
americanexpress.com
experianplc.com
United States
Fintech leadership -- Customer Success & Partnerships
Orum.io
• www.linkedin.com/company/helloorum
Feb 2024 - Present
San Francisco, California, United States
Product Strategy Advisor
Advanced Fraud Solutions
• www.linkedin.com/company/advanced-fraud-solutions
Mar 2024 - Sep 2024
VP & Product Leader - Open Banking, Identity & Payments and VP Partnerships
Early Warning®
• www.linkedin.com/company/early-warning-services
Jul 2020 - Feb 2024
Novato, California, United States
President Volkswagen Payments (concurrent role)
Volkswagen of America, Inc
• www.linkedin.com/company/volkswagen-of-america-inc
Jul 2018 - Jun 2020
Washington D.C. Metro Area
SVP-Chief Digital Officer & Chief Marketing Officer (Mobility, Innovation, Digital Transformation)
Volkswagen of America, Inc
• www.linkedin.com/company/volkswagen-of-america-inc
Jun 2017 - Jun 2020
Washington D.C. Metro Area
barclays.com
usbank.com
athenstargetgroup.com
citigroup.com