I believe in the power of community to drive business growth. Whether I’m building global programs, elevating brand stories, or designing partnerships from scratch, I help mission-driven teams create connection at scale to achieve their core purpose. I specialize in building programs that drive engagement, loyalty, and impact. From scaling global community teams at Nextdoor and Square, to supporting thousands of women and non-binary entrepreneurs through Ladies Who Launch, I bring both operational rigor and human-centered thinking to every project. I partner with startups, nonprofits, and mission-led brands to: * Design and scale community programs that drive business outcomes * Build customer support and success strategies rooted in empathy and efficiency * Create engagement models that turn audiences into advocates * Lead cross-functional teams through growth and change I've been a keynote speaker and panel moderator, and am a contributing author to "How Companies Succeed in Social Business" (Pearson, 2015.) I mentor new leaders, and regularly advise companies on their community strategies and hiring practices through Rippleworks. If you're looking for a fractional leader, advisor, or collaborator to help you build connection at scale, please reach out.