Civic Tech + Digital Services Leader | Working to improve service delivery in the public and non-profit sectors

Executive leader with 19+ years of experience guiding organizations and advising senior leaders in Civic Tech on modernizing and transforming government by enhancing accessibility, streamlining operations, and delivering exceptional products and services. I specialize in building responsive organizations that prioritize customer and community needs. My goal is to leverage nearly two decades of expertise to solve key challenges and help leaders and organizations achieve their objectives. Key Experience: Experienced Problem Solver: 19+ years identifying challenges and creating digital products and service solutions that deliver measurable results and improve outcomes for clients, customers, and organizations. Experienced Strategic Planner: 14+ years developing organization and product strategies, visions, roadmaps, and delivering digital solutions. Experienced People Leader: 11+ years as a trusted people manager, leading teams of 4-55 members Experienced Financial Steward: 9+ years managing the financial health programs with annual budgets ranging from $1M to $300M+ Experienced Product Leader: 9+ years leading product discovery and human-centered design efforts to prioritize and implement software features and enhancements