COO & Operator | Scaling teams, fixing unit economics, driving execution | On Sabbatical
I’m a Chief Operating Officer and executive operator who builds durable operating systems, scales teams globally, and improves unit economics and customer outcomes. Over 15+ years, I’ve led operations and cross-functional execution at growth companies including Truework (acquired by Checkr), Airbnb, and Samsung Next/SmartThings. I’ve scaled organizations from early teams to ~100+, improved margins (e.g., -10% → 60%+), and materially improved customer experience (NPS -10 → 60+). I partner with founders, CEOs, and boards as a COO, President, or GM to bring structure, clarity, and operational excellence to fast-moving companies. I’m focused on roles where operational leverage and sustainable scale matter.
truework.com
meta.com
silnahealth.com
airbnb.com
kaiserassociates.com
samsung.com
smartthings.com
Greater Boston
Advisor
Silna
• www.linkedin.com/company/silna-health
Oct 2023 - Present
Chief Operating Officer
Truework
• www.linkedin.com/company/trueworkhq
Jun 2019 - Aug 2025
San Francisco Bay Area
Head of Host Onboarding Operations, Airbnb Plus
Airbnb
• www.linkedin.com/company/airbnb
Nov 2017 - Jun 2019
San Francisco Bay Area
Director of Business Operations
SmartThings
• www.linkedin.com/company/smartthings
Mar 2016 - Nov 2017
Mountain View, CA
Chief of Staff
Samsung Global Innovation Center
• www.linkedin.com/company/samsung-electronics
Jul 2014 - Jul 2016
Mountain View, CA
Product Marketing Manager (PMM) Intern
• www.linkedin.com/company/facebook
Jun 2013 - Aug 2013
Menlo Park, CA
cpboston.com