As a seasoned professional in the tech industry with almost a decade's worth of experience, I have a proven track record of success as a liaison, where my focus has been on fostering strong collaboration between Engineering and Content Safety. With a Sprinklr Community Manager Pro certification and expertise in SQL, PHP, and Python, I've directly contributed to the enhancement of content moderation tools, leading to more efficient spam prevention mechanisms. The technical skills I've honed, particularly in query writing and API testing, have been instrumental in bridging the gap between technical and non-technical teams, ensuring seamless cross-departmental workflows. My dedication to improving user experience through effective spam management underpins every initiative companies I worked for undertook.