
Head of CX @ Tools for Humanity - Supporting the World Network | ex Coinbase, DFINITY, LendingClub
Operations and CX Leader | Global Builder & Operator | Fintech, Blockchain, AI, Biometrics & Device Expertise | ex Coinbase, Dfinity & LendingClub | Hyper Growth Tested
toolsforhumanity.com
balancefinancial.com
worldofficial.com
dfinity.org
coinbase.com
lendingclub.com
stlcc.edu
San Francisco Bay Area
Head of Customer Experience
Tools for Humanity
• www.linkedin.com/company/tools-for-humanity-corp
• Full-time
Sep 2022 - Present
San Francisco, California, United States
Contributor
World
• www.linkedin.com/company/worldofficial
• Full-time
Sep 2022 - Present
San Francisco, California, United States
Head of Support Operations
DFINITY
• www.linkedin.com/company/dfinity
• Full-time
Dec 2020 - Sep 2022
San Francisco Bay Area
Manager, Global BPO Partner Operations
Coinbase
• www.linkedin.com/company/coinbase
Jan 2018 - Dec 2020
San Francisco Bay Area
Manager, Product Support
Coinbase
• www.linkedin.com/company/coinbase
Jan 2017 - Dec 2018
San Francisco Bay Area
Supervisor, Credit Operations
LendingClub
• www.linkedin.com/company/lending-club
Jan 2015 - Dec 2017
San Francisco Bay Area