
Hello! Thank you for stopping by. I am a Business Process Analyst with experience in various transformative projects such as customer experience transformation, business process optimization, change management, and agile transformation. My expertise ensures effective implementation of proposed solutions, driving and managing change within an organization. I have a track record of collaborating across teams, innovating creative solutions, and driving strategic initiatives. I am dedicated to optimizing operational efficiencies and fostering sustainable growth. My strong analytical skills help me identify opportunities for improvement, while my strategic foresight aligns these improvements with organizational goals. Applying my diverse skills to drive continuous improvement and contributing significantly to organizational success is my goal. My knowledge of scrum also enables me facilitate agile methodologies by enhancing team performance and project outcomes. I am eager to apply my expertise to real-life scenarios, helping the organization achieve its strategic objectives and deliver exceptional value to its customers. Let's connect and dive more!
Lagos State, Nigeria
Team Lead, Business Process Engineering
Sterling Bank
• www.linkedin.com/company/sterling-bank-ltd
• Full-time
Jan 2025 - Present
Lagos State, Nigeria
Business Process Analyst
Sterling Bank
• www.linkedin.com/company/sterling-bank-ltd
• Full-time
Mar 2024 - Dec 2024
Lagos State, Nigeria
Customer Experience Personnel
Sterling Bank Plc
• www.linkedin.com/company/sterling-bank-ltd
• Full-time
May 2022 - Feb 2024
Lagos State, Nigeria
Client Service Officer
First City Monument Bank Limited
• www.linkedin.com/company/first-city-monument-bank-ltd
• Full-time
Oct 2020 - May 2022
Nigeria
Executive Trainee Client Service
First City Monument Bank Limited
• www.linkedin.com/company/first-city-monument-bank-ltd
• Full-time
May 2018 - Oct 2020
Nigeria
Project Coordinator (NYSC)
Delta state skill and acquisition centre
May 2017 - Apr 2018
Credit analyst intern
Emerald microfinance bank
Jun 2015 - Jul 2015