The AI-First LMS to Power Every Learning Experience | WorkRamp | Icebreaker

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The AI-First LMS to Power Every Learning Experience | WorkRamp | Icebreaker

The AI-First LMS to Power Every Learning Experience | WorkRamp

The AI-First LMS to Power Every Learning Experience | WorkRamp

Empower your workforce with WorkRamp’s AI-powered LMS, designed to scale employee, customer, and partner training with automation and intelligence.

16 members

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workramp.com

Members

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Business Development Leader

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I am an experienced sales engineer and general technologist. My technical background includes depth in enterprise data analytics, cloud infrastructure, and SaaS application administration. I excel in presenting technical concepts to non-technical audiences while maintaining my ability to build trust with developers and technical admins. In any role, my goal is to inspire the people who interact with my work, and energize the people with whom I work through servant-leadership.

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Experienced Sales Engineer with a demonstrated history of working in the information technology and data space.Strong engineering professional skilled in Enterprise Software, Technical Documentation, Statements of Work (SOW), Management and Software as a Service (SaaS). Proficient in most major programming languages and passionate about always growing my skill set. Currently, I help data teams be the first to know of data issues.

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Please note: While I gladly accept DMs from in-house recruiters, I prefer not to hear from 3rd-party or other external recruiters. Please respect the boundaries set by candidates on LinkedIn, even if you think your opportunity is special or different.

Kevin Van Norsdall

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Experienced Account Executive with a demonstrated history of working in the enterprise software, information technology and services industry. Skilled in Sales, Management, Software as a Service (SaaS), Start-Up and Marketing Strategy. Strong sales professional with a Bachelor of Arts (B.A.) and Bachelor of Science (B.S.) from California State University-Chico.

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Brittany Gleitsman, CDR

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Global Talent & People Strategy Leader focused on building exceptional teams & scalable processes within SaaS start-ups. Data driven, with a passion for talent management and developing inclusive, high performing cultures. Skilled in employer branding & org-wide skill enablement to foster memorable candidate and employee experiences.

Morgan Elizabeth Aozasa

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Customer Success

Javier Patterson

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Customer Success only happens when clients goals are met. That is what I do! Key skills obtained over my Customer Success Career... * Customer Relationship Management: A knack for building and nurturing strong relationships with clients to ensure their satisfaction and success. * Communication Skills: Excellent verbal and written communication skills for interacting with clients and internal teams. * Technical Aptitude: A tech-savvy knowledge base that can understand and explain product features and enhancements to clients. * Problem-Solving: Strong ability to identify and resolve customer issues. * Project Management: Managed client onboarding, implementations, and technical solution deliveries. * Account Management: Managing multiple client accounts simultaneously, tracking their progress, and ensuring their needs are met. * Strategic Thinking: Seasoned at developing strategies to drive client adoption, value realization, and expansion opportunities. * Client Advocacy: Serving as the voice of the customer internally and externally, advocating for their needs and concerns. * Retention Strategies: Developed plans to ensure customer retention while identifying at-risk accounts, and taking corrective actions. * Industry Knowledge: Understanding of the specific industries, such as digital marketing, SaaS, construction, and legal, to better assist clients. * Technical Implementations: Experience with leading technical implementations and managing relationships with technical clients. * Adoption and Training: Educating clients on product features, enhancements, and best practices to increase adoption. * Data Analysis: Using data to measure success, identify trends, and provide insights for improving customer experiences. * Strategic Account Planning: Developed and executed strategic plans for key accounts, including QBRs and thought leadership. * Metrics and KPIs: Established and tracked customer success metrics, performance indicators, and revenue goals. * Industry Expertise: Possess a deep understanding of the industries in which the customers operate and the challenges they face. * Cross-Functional Collaboration: Collaborated with internal teams such as Sales, Service, Product, and Technical Support to address customer needs and challenges. * Learning and Development Knowledge: Familiarity with learning and development strategies, especially in the performance management and e-learning space.

Michael Garland

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Product at Alchemy | Forbes 30 Under 30 | We're hiring - DM me!