Company Info for syfact.com | IcebreakerMembers
I truly enjoy what I do every day. I work with many of the greatest companies in the world and help align them to an elite network of IT Engineers, UI/UX Designers, Product Managers and some of the brightest Strategic minds.
As Global Enterprise Director, I serve as the strategic point of contact for many of our largest clients and ensure there's alignment between their evolving business needs and our solutions. I lead cross-functional collaboration across global account teams to drive long-term value, streamline service delivery, and identify growth opportunities. My role involves managing executive-level relationships, coordinating global initiatives, and delivering tailored strategies that support our client’s objectives in innovation, operational efficiency, and market leadership.
I'm a battle tested IT Services & Technology Sales Leader with a career spanning over 20+ years. As a rainmaker, I appreciate what I've created in my career and value the wonderful partnerships I've forged. I've traveled, met amazing people from all over the world and have formed a trusted network of Executives across multiple industries and dozens of countries.
I strive and focus every day to create value for my organization through innovative client outreach, targeted/aggressive new business development and holding both myself and my team accountable to our goals. Most importantly, I ensure to always ask the right questions to help better define what's most important to clients.
I thrive on achieving very high client satisfaction and make it my personal mission to never take a client's trust for granted.
As a former Country Head for two different organizations, I am accustomed to the rigor and demands of a high performing Sales organization; i.e - Continual sales growth, complex contract negotiations, $MM P&L oversight, aligning global teams towards a common mission, building true and beneficial partnerships and helping to identify and develop great, smart talent within.
With a solid record of surpassing expectations, I am adept at launching new operations and turning around previously under-performing areas.
Reach out to me for a discussion as it's great to meet new people and see how we can help one another. 
Technologist and organizational management leader with 15+ years of experience in product management, software design, business analysis, program management, organizational restructuring, and process re-engineering across finance, healthcare, education, publishing, and research.
[Skills]
+ Strategic organization and definition of large, complex programs for effective delivery of client-oriented solutions
+ Organizational restructuring and process re-engineering to improve efficiencies, increase capacity, while decreasing costs
+ Action-oriented, results-driven, program leadership and execution
+ Stakeholder engagement for consensus building
[Professional Summary]
+ My product management and program management experience includes defining roadmaps for multi-year strategic initiatives with budgets up to $30mm
+ My project management experience includes both waterfall and agile development methodologies
+ My business analysis and software design experience includes SaaS, web, desktop, and mobile applications, as well as enterprise platforms, and integrations
+ My industry specialization includes finance, and healthcare, with experience also in education, publishing, and non-profit.
+ My incubation experience includes working with startups from concept and ideation, to prototyping and market delivery
[Specialties]
+Software Design +Business Analysis +Product Management +Program Management +Project Management +Organizational Restructuring +Process Reengineering +Roadmap +Agile Scrum
I can be reached at: shieh[dot]mogan[at]gmail[dot]com 