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Georgia Tech Engineer ➡ Goldman Sachs Investment Banker ➡ Presenter & Host
I wouldn’t be surprised if this trajectory baffles you; but, there is some method in my madness. Allow me to elucidate.
While serving clients in the financial services industry as a Technology Consulting Intern at PwC in New York in 2014, I got exposed to the field of Finance, which I very quickly began to find a lot more riveting than Engineering.
This led me to embark upon a mission to be the next wolf of Wall Street. As such, upon returning to college after my internship, I started to burn the candle at both ends in a bid to secure coveted full-time Finance roles.
The blood, sweat, and tears bore fruit in the form of an offer to work at Goldman Sachs in New York after college.
Two years into my time at Goldman, owing to enhanced self-awareness, it began to dawn on me that the real reason as to why I had wanted to be an Investment Banker was the vanity associated with being one i.e. I was drawn to the sexy title of “Investment Banker” more than I was drawn to the work that came with that title.
Around the time that I was grappling with this epiphany, I learnt that I hadn’t gotten the luck of the draw in the H-1B visa lottery, which meant that I had to leave the US. Instead of viewing this as a setback, I looked at it as an opportune time to part ways with Banking and pivot to a profession that was in my wheelhouse.
I moved back to India and, after a few months spent soul-searching, had an “aha” moment whereby I decided to become a Sports Presenter as I felt that that role would serve as a happy marriage between my biggest strength (my communication skills) and my biggest interest (sports).
Without any formal media degree or prior experience, I successfully auditioned to land a presenting role with ESPNcricinfo during the 2019 Cricket World Cup.
Since that maiden stint, I have gained extensive experience as a presenter, commentator, and event host for major networks such as Star Sports, Sony Sports, and Cricbuzz, as well as for franchise teams like CSK and KKR, and brands like Coca-Cola, Thums Up, Unacademy, and MPL Sports, among others.
While I’ve covered a range of sports, Cricket has comprised the lion’s share of my work -- spanning multiple Team India series, the ODI and T20 World Cups, and the IPL, to name a few. My experience includes live broadcasts, PTC shoots, podcasts, meet-and-greets, fireside chats, and interviews.
P.S. I’m still waiting for my Mum to accept my decision to have quit my six-figure Investment Banking profession!
📩 anubhavjain0712@gmail.com 
With over 15 years of Experience in Design & Design Strategy, I am a hands-on Design leader passionate about solving user problems and driving business success. I currently lead the Supply Chain Design Team for Pharma and Diagnostics vertical at India's biggest healthcare company Pharmeasy. My role has encompassed a wide range of responsibilities, from conceptualisation and design strategy to project execution and delivery.
Despite lacking formal design education, my self-taught journey has equipped me with a deep understanding of design principles and methodologies. Through my experience working on diverse projects across various industries, I have developed a versatile skill set that enables me to adapt to different design challenges and deliver innovative solutions. I have managed teams and worked on domains ranging from E-commerce, Travel, Media, Finance and Healthcare. I also stay abreast of the latest design trends and technologies and leverage my expertise in Figma to create exceptional user experiences.
Career Highlights:
- Transformed the legacy Thyrocare Diagnostics B2B/B2C supply chain systems enhancing usability, customer satisfaction and better adoption and increased revenues through a comprehensive revamp of Thyrocase Franchise systems, Phlebotomist's app, Customer support panel & Lab operation systems.
- Led high-impact design initiatives of Pharmeasy Medicine B2C/B2B Supply chain systems by building from grounds up resulting in Higher efficiency, Lower Costs, Better Margins and Overall sanity of data for products like Procurement, Logistics, Warehouse Management, Finance, Seller & Vendor Portal.
- Led the redesign of product Acqura (recruitment solution) which helps companies hire top candidates without human bias thus reducing cost and effort of recruiters.
- Led the guest side experience of entire website / M-site for Stayzilla, India's largest homestay network, leading to better engagement and trust
- Led the Cart, Checkout experience for m-site and app for Flipkart, thus driving more conversions. Digital Business Transformation Thought Leader and Guest Speaker who provides strategies on mapping the customer and employee experience across all touch points leveraging Customer Data Platform technology, Agentic AI, Digital Marketing Strategy, and Service Design Thinking.
Deliver insights and recommendations to improve the end-to-end, and surface-to-core business/customer relationship driven by a real-time interaction management approach. Comprised of brand strategies, top of funnel media awareness to a known customer with a unified (1st party data) profile to delivery real-time, omni-channel, personalization at scale.
Member of Publicis Sapient AI Task Force
Member of Salesforce Partner Advisory Board (2019-2021)
Founder of Los Angeles Service Design group
Member of Los Angeles User Experience group
• Certified Blue Core Coach
• Salesforce Certified Marketing Cloud
• Salesforce Certified Service Cloud
• Salesforce Certified Sales Cloud Admin
• Salesforce Certified Social Studio
• IBM Certified Media & Entertainment Industry
• IBM Certified Design Thinking Co-Creator
• IBM Certified Agile Explorer
• IBM Certified Design Thinking for AI
• IBM Certified GDPR Awareness
• IBM Certified Garage for Cloud
Agency and CX background working at the intersection of creative and technology. Project Leadership, Digital Marketing Strategy, Service Design, Creative Direction, User Experience, Predictive Intelligence.
CRM evangelist informing the internal business process while maintaining focus on the customer experience. Provide thought leadership and insights for marketing communication efforts relevant to specific target audiences to drive the funnel from awareness to engagement. Leverage discovery, personas, user testing, analytics, and related methodologies to deliver contextual content. 
