Company Info for sbcc.edu | Icebreaker

Company Info for sbcc.edu | Icebreaker

Members

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Assistant U.S. Attorney at United States Attorney’s Office

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Software Engineer // ex-Coinbase

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Sr. Enterprise Account Executive

Marion Phillips

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Experienced French educator looking to build networks in FLE and FOS

Patrick Wilson, P.E.

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Professional engineer with 10 years of engineering and management experience with drilling and mining operations. Strong interpersonal skills and ability to work effectively independently or in a team environment, accomplishing multiple tasks simultaneously with minimal oversight.

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Results-oriented and client-centric Customer Service Manager with substantial experience delivering best-in-class customer service and support. Proven record of success securing optimal client satisfaction and long-term retention, creating positive experience, improving customer journey, establishing and optimizing processes, resolving problems/questions/queries, and driving business growth. Forward-thinking leader with strategic vision in building, leading, and coaching client support teams to encourage professional development, stimulate top-flight team performance, and promote employee engagement. Strong communication (written/verbal), interpersonal, organizational, decision making, and problem-solving skills; distinctive ability to build robust relationships with stakeholders, management, teams, and clients, accomplishing challenging business goals.

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I am a data engineer with a very strong background in product management and web development, and am a graduate of the Harvard Graduate School of Education's Technology, Innovation, and Education program. While I am very analytic, I also have an extensive background in the arts, compulsively create, and am prone to coming up with original ideas and innovative ways of communicating complex ideas. I thrive on understanding the intersection of people and technology in order to make interactions valuable and frictionless. I enjoy efficiency, analyzing systems in an evidence-based manner, and finding new and unique ways to optimize.

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Senior Site Reliability Engineer

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Dynamic and motivated professional with a proven record of generating and building relationships, managing client’s goals from inception to completion, designing comprehensive programming, and coaching individuals to success. A team builder and seasoned leader with over 12 years experience in coaching, sales and business development, and a proven track-record in establishing, achieving and maintaining long-term business relationships with clients.