SaaS Labs - pushing boundaries of the SaaS world | Icebreaker

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SaaS Labs - pushing boundaries of the SaaS world | Icebreaker

SaaS Labs - pushing boundaries of the SaaS world

We’re creating software solutions for business process automation and productivity, used by companies of all sizes all over the world.

11 members

Contact info

Link

saaslabs.co

Members

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With a BE in Information Science and Technology from Visvesvaraya Technological University, I have over four years of experience in providing technical support and coaching to clients and web advisors. I have worked as a Product Support Engineer at SaaS Labs, a leading SaaS company, where I handled complex customer scenarios, documented solutions, and delivered timely resolution to all products-related technical issues. I also acted as a customer advocate, working directly with customers on high-priority issues and capturing their feedback to influence process/product improvements. I have achieved a customer satisfaction rating of over 90% by consistently resolving issues promptly and professionally. I have also assisted clients with website development goals through technical support, expert advice, and professional service recommendations. I have a passion for delivering high-quality service and solutions to customers and enhancing their experience with SaaS products.

Sidharth Sharma

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A Spanish language enthusiast currently working with SaasLabs as a Senior Sales Development Representative - Spanish Speaking.

Abdul Rashid Reshamwala

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The name’s Abdul Rashid . I am a tireless seeker of knowledge, occasional purveyor of wisdom and also, coincidentally, a Programmer

Anand Chandrasekaran

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Managing Partner, Celesta Capital. Founder, Crescendo AI & HiOctave AI || Former Partner @ GC, 80+ seed investments, 10🦄s, Product @ Meta/Airtel/Five9.

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Startup advisor. ex-Stripe, Twitter, Google, Yahoo.

Pratiti Dasgupta

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Impact investing at Accion || Ex NIIF||Building Communities at WINPE and Product Folks||Ex SaaS Labs, Cleartax,Airmeet||GGI Impact Fellow

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The GTM Scientist | Featured on 30U30 SDRs Globally🏅 | Positioning and Messaging Strategist

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Customer Success | Account Management | Product-led Growth | SaaS | Lean Startup

Abhishek Shankar Srivastava

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Marketing professional working for B2B organizations, trying to create an impact on business revenue and product success with Product Marketing & Management skills. Sounds boring, right? Read below if you've 2 more minutes :) Starting from a small town near Varanasi (read Benaras), my daily routine involves breaking my pre-conceived notions and learning more about humans, psychology, and marketing. Apart from these daily heartbreaks, I'm a full-time Product Marketer, working for Builder.ai and marketing consultant for early-stage startups, mostly post MVP stages (0-$1M, $1M-$10M). In Builder.ai, my daily responsibilities include (and not limited to) working on GTM strategies + campaigns, competitive landscape analysis, positioning, messaging, customer stories, and collateral creation. Learning how a marketing function works for the 10-100-unicorn stage. Prior to my current role, I worked for Saas Labs: JustCall.io-Cloud Telephony Solution. Being the 1st marketer, my role include driving revenue growth and brand visibility via organic, ads, and partnership channels. I was part of the $1M to $10M ARR journey and in my words, part of the most thrilling journey. I was lucky to hop onto the roller coaster ride of startup culture in my initial days of college by joining the world’s most authoritative digital platform on Asian entrepreneurship- The Asian Entrepreneur, now Empirics Asia. I had Co-Founded a Professional Wrestling Blogging Site- logicalwrestling.com (off the grid). Here I sharpened my Digital Marketing, SEO, Adwords, Marketing Campaigns skills. Developed the website and managed it through regular updates. Learned along with 4 team members who were responsible for content development. One of my college stints includes my role as the Co-Head of Google Developer Group, apart from the full-time CS:GO addiction :D If you've read till here, I hope you have a great and successful day :)