Company Info for klara.com | IcebreakerMembers
Experienced Senior Operations and People Leader with a demonstrated history of building and scaling effective organizations from lean start-up, through acquisition, to enterprise. As a strategic partner of the executive team, I provide guidance and support to all levels of management.
Skilled in HR Strategy, Operations Strategy, Change Management, Project Management, Innovation, Team Building, Culture and Values Development, Talent and Performance Management, Compensation and Benefits Programs, Legal Compliance, Career Pathing, Internal Communication, Employee Relations, Workplace Operations, Security Protocol, IT Systems Management, Accounting & Billing, Customer Success Management, Budgets & Reporting, Stock Option Management. 
I’m an operations and customer success leader with 7+ years of experience helping global teams streamline processes, grow revenue, and improve data-driven decision-making. I've worked across Sales, CS, and Product teams to drive efficiency—whether by raising MRR, synthesizing insights for leadership, onboarding, training, and retaining customers, or optimizing RevOps strategy.
Lately I've been branching out to pursue a long-time passion: olive oil. Spending time in Spain has completely changed the way I see food, culture, and connection. Whether in tech or the food industry, I thrive at bringing structure to complex operations, turning raw data into strategic insights, and connecting people across teams, time zones, and languages. 
