iPipeline | Software for life insurance, annuities & wealth | Icebreaker

iPipeline | Software for life insurance, annuities & wealth | Icebreaker

Members

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Founder @ ExChao

Paul Melchiorre

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Recent graduate with a Masters in Data Science and a bachelor's degree in Software Engineering. Skilled in data analytics, machine learning, and software development. Some hands-on experience includes developing a recommendation system, leading a knowledge graph project, and improving the data security of customer data. Passionate about using data to solve real-world problems. Always learning and exploring new technologies in my free time. Competencies: * Programming Languages: Python, Java, C, C++ * ML/Deep Learning: Tensorflow, PyTorch, scikit-learn, Pandas, Numpy

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Building the best pet services business in the country with Pet Resort Hospitality Group and Paws 'n' Rec. I'm former technologist turned small business owner turned private-equity backed operator. I support marketing and operators at Pet Resort Hospitality Group, and I'm one of the owners of Paws 'n' Rec, Tampa's premier dog daycare and boarding company. I have over 15 years of experience building and managing teams on projects ranging from pet care operations, to marketing, software development, and investor relations. Nothing makes me happier than supporting great people as they pursue their passions and careers. You can check out my work at www.petresorts.love www.pawsnrec.com www.taywall.com and

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Highly experienced senior software engineer with expertise in Data Platforms and fluency in multiple languages. Proven ability to deliver impactful engineering solutions through codebase consolidation, performance optimization, and alignment with key business goals. Successfully reduced technical debt across multiple teams, streamlined workflows, and resolved critical downstream issues. Demonstrated success in developing high-performance ETL integrations, fulfilling crucial customer requests, and spearheading a data caching performance and cost analysis to recommend improvements for future-proofing our caching infrastructure. Consistently dedicated to delivering work that combines engineering excellence with strategic business needs.

Anna Panova MBA, CSM, SSM, CSPO

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A Project Manager in Professional Services at MongoDB, a managing complex and interrelated projects. I hold an MBA, a Certified Scrum Product Owner (CSPO), and a SAFe Scrum Master (SSM) credential. I collaborate across multiple business functions while keeping long-term objectives and strategic vision in perspective. I communicate effectively with stakeholders, develop new business opportunities, and facilitate governance calls, weekly program and portfolio status reports, and raid logs. I own budgets and invoicing from conception of SOW to production and closing of each project, and document and track program risks, issues, and mitigation plans. Additionally, I work as an independent field underwriter for life and annuities, and I am bilingual in English and Russian. I am passionate about finding the best outcomes for my clients and my company.

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As a technical and customer-focused professional, I have expertise in maintaining high customer satisfaction by providing prompt and accurate support, identifying solutions, and escalating issues. Being a strong communicator, I am adept at collaborating with cross-functional teams to achieve optimal results. AREAS OF EXPERTISE: Product Support • Customer Service • Ticket Resolution • Customer Experience • Process Improvement • Team Training • Procedure Writing • Customer De-Escalation • Technical Troubleshooting • Communication • Customer Onboarding • Time Management • Problem Solving • Customer Relationship Management TECHNICAL SKILLS: Google Suite • Salesforce • Jira • Looker • Confluence • Athena • Microsoft Office • Python • Notion • MacOS • Loan PQ • Microsoft Windows • Slack • Blockchain • Social Media • CRM • VSCode • Replit

Tom Cordova-Caddes

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With a bachelors degree in Problem Solving and a doctoral degree in Critical Analysis and Effective Communication, I add value to the organization in many areas. Specialties: Flexible software architectures, explaining complex technical concepts to non-technical people.

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I am a student at Drexel University pursuing B.S. in Electrical and Computer Engineering and M.S. in Computer Science.