Senior Associate, Platform Risk Management
OKX
• www.linkedin.com/company/okxofficial
• Full-time
May 2024 - Present
Kuala Lumpur
Crisis Management Specialist
TDCX
• www.linkedin.com/company/tdcxgroup
• Full-time
Sep 2021 - May 2024
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Customer Service Specialist
TDCX
• www.linkedin.com/company/tdcxgroup
• Full-time
May 2021 - Aug 2021
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Customer Service Sales Representative
Denave
• www.linkedin.com/company/denave
• Full-time
Oct 2020 - Mar 2021
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
HSE Trainee
MALAYSIAN NPK FERTILIZER SDN BHD
• www.linkedin.com/company/malaysian-npk-fertilizer-sdn-bhd
Jul 2019 - Dec 2019
Kedah, Malaysia

Dedicated and results-driven customer service professional with over 3 years of experience in sales, customer support, and risk management. Proven ability to manage customer inquiries, resolve disputes, and ensure compliance with company policies while maintaining a high level of customer satisfaction. Skilled in handling sensitive information, crisis management, and fostering long-term customer relationships. Currently focusing on user and platform risk management.
denave.com
tdcx.com
WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia