With a background in both pastry and IT, I am transitioning into a customer service role, combining my diverse skill set to deliver exceptional support and experiences. I bring extensive experience in pastry arts, where I've developed a keen eye for detail, creativity, and precision. In the IT field, I've completed my studies and I am A+ Certified in hardware and software. Now, I am eager to apply my expertise in customer service. My ability to understand and anticipate customer needs, coupled with my technical background, positions me well to provide proactive support and tailored solutions. I am committed to delivering high-quality service and fostering positive relationships with customers. Connect with me if you'd like to know more!