
Director of Information Technology | Enterprise Applications | AI Strategy | Cloud Infrastructure | Empowering Teams Through Technology
I've always believed that technology's true value isn't just in the systems we build, but in how seamlessly they empower people to do their best work. For over 15 years, my focus has been on demystifying complex technology and transforming it into a catalyst for operational excellence and innovation, whether for a global tech company or a leading academic institution. As a leader, I'm passionate about building high-performing teams and mentoring the next generation of tech professionals. I thrive on translating ambitious business goals into clear, actionable IT strategy and creating environments where everyone is empowered to drive change. Key Accomplishments: ✔ AI-Powered IT Automation: Drove the implementation of AI platforms like Moveworks to automate IT support, resolve employee issues instantly, and enhance productivity for over 5,000 employees. ✔ Cloud-First Strategy & Cost Savings: Architected and executed a cloud-first device management strategy that reduced annual hardware capital expenditures by over $250,000 and cut new employee onboarding time by 40%. ✔ ITSM Framework Implementation: Led the enterprise-wide implementation of ServiceNow, establishing the university's first formal ITSM framework and guiding a team of 11 direct reports to achieve ITIL certification. ✔ Pioneered Remote Access Technology: Implemented the university's first Virtual Desktop Infrastructure (VDI), enabling remote access to advanced software for continuing education students for the very first time. I'm always open to discussing technology leadership, the latest advancements in AI, and innovative IT strategy. Let's connect.
weareroku.com
bestbuy.com
bostondigital.com
hpe.com
Greater Boston
Sr. Enterprise Applications Manager
Roku Inc.
• www.linkedin.com/company/roku
• Full-time
Dec 2020 - Present
Boston, Massachusetts, United States
Director Of Technical Services
Wentworth Institute of Technology
• www.linkedin.com/school/wentworth-institute-of-technology
Jul 2017 - Nov 2020
Greater Boston Area
Manager of User Services
Wentworth Institute of Technology
• www.linkedin.com/school/wentworth-institute-of-technology
Mar 2015 - Jul 2017
Media and Technology Support Specialist
Wentworth Institute of Technology
• www.linkedin.com/school/wentworth-institute-of-technology
Oct 2011 - Mar 2015
Co-Founder
closeFriends
Jul 2015 - Nov 2018
Boston, MA
Head Youth Counselor/Web Lead/Tech
Duxbury Student Union
• www.linkedin.com/company/duxbury-student-union
Sep 2009 - Apr 2014
Web Developer/Graphic Designer
Four Corners Main Streets
Dec 2008 - Feb 2009
Project Manager/Web Lead Co-op
Mission Hill Main Streets
Sep 2008 - Dec 2008
IT Administrator
Avedis Zildjian Co
Jan 2008 - May 2008