Information Security and Information Technology Professional with broad-based experience and hands-on skill in Systems Administration and Engineering, Desktop Support operations, cost-effective management of innovative customer and technical support strategies, as well as Forensic Log Analysis, Endpoint Security, and implementation of policies and procedures for an increased security posture. Proven ability to analyze an organization's critical IT requirements, identifies deficiencies and potential opportunities, and develop innovative solutions for increasing reliability and improving productivity and security. Demonstrates a broad understanding of computer hardware and software, including installation, configuration, management, troubleshooting, and support.