
Accomplished customer enablement professional with a proven ability to troubleshoot, develop, and implement programs that support the success of my customers and team. In addition to developing training and customer outreach initiatives, I have managed multiple knowledge bases, created product marketing materials, and actioned over 13,000 customer support cases related to the marketing and sales space.
growtherapy.com
privy.com
hubspot.com
zaius.com
Greater Boston
Manager, Customer Enablement
Grow Therapy
• www.linkedin.com/company/grow-therapy
• Full-time
Feb 2023 - Present
Manager, Customer Enablement
Privy
• www.linkedin.com/company/privy-ecommerce
• Full-time
Jan 2022 - Jan 2023
Knowledgebase Manager
Privy
• www.linkedin.com/company/privy-ecommerce
• Full-time
Mar 2020 - Jan 2022
Product Enablement Specialist
Zaius
• www.linkedin.com/company/zaius-inc-
Jul 2019 - Feb 2020
Customer Solutions Specialist
HubSpot
• www.linkedin.com/company/hubspot
Jul 2018 - Jun 2019
Senior Support Specialist | Team Mentor
HubSpot
• www.linkedin.com/company/hubspot
Sep 2016 - Jul 2018
Sales Assistant, Software Technical Assistant
Aroyan, Inc.
Jun 2014 - Sep 2014